# Frontline Employee Passion: A Multistudy Conceptualization and Scale Development

> Research article (Journal of Service Research, 2021) · cited 32× · AI/ML

**Wikidata**: [openalex:W3180669467](https://www.wikidata.org/wiki/openalex:W3180669467)  
**Source**: https://4ort.xyz/entity/frontline-employee-passion-a-multistudy-conceptualization-and-scale-development