# Frontline employee expectations on working with physical robots in retailing

> Research article (Journal of service management, 2022) · cited 44× · AI/ML

**Wikidata**: [openalex:W4295297444](https://www.wikidata.org/wiki/openalex:W4295297444)  
**Source**: https://4ort.xyz/entity/frontline-employee-expectations-on-working-with-physical-robots-in-retailing