# Frontline Employee Customer-Oriented Attitude in the Presence of Job Demands and Resources

> Research article (Journal of Service Research, 2015) · cited 101× · AI/ML

**Wikidata**: [openalex:W560334488](https://www.wikidata.org/wiki/openalex:W560334488)  
**Source**: https://4ort.xyz/entity/frontline-employee-customer-oriented-attitude-in-the-presence-of-job-demands-and-resources