# From the black box to the glass box: Using unsupervised and supervised learning processes to predict user engagement for the airline companies

> Research article (International Journal of Information Management Data Insights, 2023) · cited 20× · AI/ML

**Wikidata**: [openalex:W4377143280](https://www.wikidata.org/wiki/openalex:W4377143280)  
**Source**: https://4ort.xyz/entity/from-the-black-box-to-the-glass-box-using-unsupervised-and-supervised-learning-processes-to-predict-user-engagement-for-