# From product to service quality: the role of managerial mindsets

> Research article (Production Planning & Control, 2021) · cited 13× · AI/ML

**Wikidata**: [openalex:W3190408984](https://www.wikidata.org/wiki/openalex:W3190408984)  
**Source**: https://4ort.xyz/entity/from-product-to-service-quality-the-role-of-managerial-mindsets