# Framework for Sentiment-Driven Evaluation of Customer Satisfaction With Cosmetics Brands

> Research article (IEEE Access, 2020) · cited 37× · AI/ML

**Wikidata**: [openalex:W3028699379](https://www.wikidata.org/wiki/openalex:W3028699379)  
**Source**: https://4ort.xyz/entity/framework-for-sentiment-driven-evaluation-of-customer-satisfaction-with-cosmetics-brands