# Finding eWOM customers from customer reviews

> Research article (Industrial Management & Data Systems, 2018) · cited 26× · AI/ML

**Wikidata**: [openalex:W2890754235](https://www.wikidata.org/wiki/openalex:W2890754235)  
**Source**: https://4ort.xyz/entity/finding-ewom-customers-from-customer-reviews