# “Find a flight for me, Oscar!” Motivational customer experiences with chatbots

> Research article (International Journal of Contemporary Hospitality Management, 2021) · cited 150× · AI/ML

**Wikidata**: [openalex:W3194816665](https://www.wikidata.org/wiki/openalex:W3194816665)  
**Source**: https://4ort.xyz/entity/find-a-flight-for-me-oscar-motivational-customer-experiences-with-chatbots