# Feeling bad and doing good: The effect of customer mistreatment on service employee's daily display of helping behaviors

> Research article (Personnel Psychology, 2016) · cited 134× · AI/ML

**Wikidata**: [openalex:W2520143789](https://www.wikidata.org/wiki/openalex:W2520143789)  
**Source**: https://4ort.xyz/entity/feeling-bad-and-doing-good-the-effect-of-customer-mistreatment-on-service-employee-s-daily-display-of-helping-behaviors