# Factors for improving performance in ISO 9001 certified small- and medium-sized service enterprises

> Research article (The TQM Journal, 2019) · cited 27× · AI/ML

**Wikidata**: [openalex:W2980947333](https://www.wikidata.org/wiki/openalex:W2980947333)  
**Source**: https://4ort.xyz/entity/factors-for-improving-performance-in-iso-9001-certified-small-and-medium-sized-service-enterprises