# Factors affecting employee willingness to report customer feedback

> Research article (Service Industries Journal, 2016) · cited 10× · AI/ML

**Wikidata**: [openalex:W2328943370](https://www.wikidata.org/wiki/openalex:W2328943370)  
**Source**: https://4ort.xyz/entity/factors-affecting-employee-willingness-to-report-customer-feedback