# Extracting Customer Reviews from Online Shopping and Its Perspective on Product Design

> Research article (Vietnam Journal of Computer Science, 2018) · cited 15× · AI/ML

**Wikidata**: [openalex:W2904363825](https://www.wikidata.org/wiki/openalex:W2904363825)  
**Source**: https://4ort.xyz/entity/extracting-customer-reviews-from-online-shopping-and-its-perspective-on-product-design