# Exploring antecedents impacting user satisfaction with voice assistant app: A text mining-based analysis on Alexa services

> Research article (Journal of Retailing and Consumer Services, 2023) · cited 62× · AI/ML

**Wikidata**: [openalex:W4387993868](https://www.wikidata.org/wiki/openalex:W4387993868)  
**Source**: https://4ort.xyz/entity/exploring-antecedents-impacting-user-satisfaction-with-voice-assistant-app-a-text-mining-based-analysis-on-alexa-service