# Experience in action: Moderating care in web-based patient feedback

> Research article (Social Science & Medicine, 2016) · cited 28× · AI/ML

**Wikidata**: [openalex:W2565418460](https://www.wikidata.org/wiki/openalex:W2565418460)  
**Source**: https://4ort.xyz/entity/experience-in-action-moderating-care-in-web-based-patient-feedback