# Experience Design for Multiple Customer Touchpoints

> Research article (Proceedings of the 9th Nordic Conference on Human-Computer Interaction, 2016) · cited 12× · AI/ML

**Wikidata**: [openalex:W2533997448](https://www.wikidata.org/wiki/openalex:W2533997448)  
**Source**: https://4ort.xyz/entity/experience-design-for-multiple-customer-touchpoints