# Expectations and satisfaction in tourism : an exploratory study into measuring satisfaction

> 1994 doctoral thesis by Juergen Gnoth at University of Otago

**Wikidata**: [Q112465299](https://www.wikidata.org/wiki/Q112465299)  
**Source**: https://4ort.xyz/entity/expectations-and-satisfaction-in-tourism-an-exploratory-study-into-measuring-satisfaction