# Examining user-generated content, service failure recovery and customer–brand relationships: an exploration through commitment-trust theory

> Research article (Internet Research, 2023) · cited 46× · AI/ML

**Wikidata**: [openalex:W4362579622](https://www.wikidata.org/wiki/openalex:W4362579622)  
**Source**: https://4ort.xyz/entity/examining-user-generated-content-service-failure-recovery-and-customerbrand-relationships-an-exploration-through-commitm