# Examining the effects of AI contactless services on customer psychological safety, perceived value, and hospitality service quality during the COVID‐19 pandemic

> Research article (Journal of Hospitality Marketing & Management, 2021) · cited 114× · AI/ML

**Wikidata**: [openalex:W3168274956](https://www.wikidata.org/wiki/openalex:W3168274956)  
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