# Event Log Construction from Customer Service Conversations Using Natural Language Inference

> Research article (2021 3rd International Conference on Process Mining (ICPM), 2021) · cited 15× · AI/ML

**Wikidata**: [openalex:W3210032359](https://www.wikidata.org/wiki/openalex:W3210032359)  
**Source**: https://4ort.xyz/entity/event-log-construction-from-customer-service-conversations-using-natural-language-inference