# Enhancing Indonesian customer complaint analysis: LDA topic modelling with BERT embeddings

> Research article (SINERGI, 2023) · cited 17× · AI/ML

**Wikidata**: [openalex:W4390929908](https://www.wikidata.org/wiki/openalex:W4390929908)  
**Source**: https://4ort.xyz/entity/enhancing-indonesian-customer-complaint-analysis-lda-topic-modelling-with-bert-embeddings