# Enhancing Hotel Services in the Industry 6.0 Era: Optimizing Customer Satisfaction through Sentiment Analysis

> Research article (2025 6th International Conference for Emerging Technology (INCET), 2025) · cited 10× · AI/ML

**Wikidata**: [openalex:W4413978769](https://www.wikidata.org/wiki/openalex:W4413978769)  
**Source**: https://4ort.xyz/entity/enhancing-hotel-services-in-the-industry-6-0-era-optimizing-customer-satisfaction-through-sentiment-analysis