# Enhancing hospitality experience with service robots: the mediating role of rapport building

> Research article (Journal of Hospitality Marketing & Management, 2019) · cited 384× · AI/ML

**Wikidata**: [openalex:W2966519442](https://www.wikidata.org/wiki/openalex:W2966519442)  
**Source**: https://4ort.xyz/entity/enhancing-hospitality-experience-with-service-robots-the-mediating-role-of-rapport-building