# Enhancing conversational agents for successful operation: A multi-perspective evaluation approach for continuous improvement

> Research article (Electronic Markets, 2023) · cited 14× · AI/ML

**Wikidata**: [openalex:W4385597023](https://www.wikidata.org/wiki/openalex:W4385597023)  
**Source**: https://4ort.xyz/entity/enhancing-conversational-agents-for-successful-operation-a-multi-perspective-evaluation-approach-for-continuous-improvem