# Encountering robots: Customers’ autonomous behaviors in tourism services

> Research article (Tourism Management, 2024) · cited 20× · AI/ML

**Wikidata**: [openalex:W4401565851](https://www.wikidata.org/wiki/openalex:W4401565851)  
**Source**: https://4ort.xyz/entity/encountering-robots-customers-autonomous-behaviors-in-tourism-services