# Empowering customer satisfaction chatbot using deep learning and sentiment analysis

> Research article (Bulletin of Electrical Engineering and Informatics, 2024) · cited 12× · AI/ML

**Wikidata**: [openalex:W4394005893](https://www.wikidata.org/wiki/openalex:W4394005893)  
**Source**: https://4ort.xyz/entity/empowering-customer-satisfaction-chatbot-using-deep-learning-and-sentiment-analysis