# Emotional communication by service robots: a research agenda

> Research article (Journal of service management, 2022) · cited 49× · AI/ML

**Wikidata**: [openalex:W4293241524](https://www.wikidata.org/wiki/openalex:W4293241524)  
**Source**: https://4ort.xyz/entity/emotional-communication-by-service-robots-a-research-agenda