# Emotion and service quality of anthropomorphic robots

> Research article (Technological Forecasting and Social Change, 2022) · cited 118× · AI/ML

**Wikidata**: [openalex:W4210516688](https://www.wikidata.org/wiki/openalex:W4210516688)  
**Source**: https://4ort.xyz/entity/emotion-and-service-quality-of-anthropomorphic-robots