# Emerging-market consumers’ interactions with banking chatbots

> Research article (Telematics and Informatics, 2021) · cited 218× · AI/ML

**Wikidata**: [openalex:W3199186123](https://www.wikidata.org/wiki/openalex:W3199186123)  
**Source**: https://4ort.xyz/entity/emerging-market-consumers-interactions-with-banking-chatbots