# Electronic Customer Relationship Management Assimilation in Southeastern European Companies—Cluster Analysis

> Research article (IEEE Transactions on Engineering Management, 2020) · cited 13× · AI/ML

**Wikidata**: [openalex:W3010598720](https://www.wikidata.org/wiki/openalex:W3010598720)  
**Source**: https://4ort.xyz/entity/electronic-customer-relationship-management-assimilation-in-southeastern-european-companiescluster-analysis