# Effects of managerial response on consumer eWOM and hotel performance

> Research article (International Journal of Contemporary Hospitality Management, 2016) · cited 165× · AI/ML

**Wikidata**: [openalex:W2507779229](https://www.wikidata.org/wiki/openalex:W2507779229)  
**Source**: https://4ort.xyz/entity/effects-of-managerial-response-on-consumer-ewom-and-hotel-performance