# Effects of human-robot interaction type on customer tolerance of humanoid robot service failure

> Research article (Journal of Hospitality Marketing & Management, 2024) · cited 31× · AI/ML

**Wikidata**: [openalex:W4400619535](https://www.wikidata.org/wiki/openalex:W4400619535)  
**Source**: https://4ort.xyz/entity/effects-of-human-robot-interaction-type-on-customer-tolerance-of-humanoid-robot-service-failure