# E-service quality and e-retailers: Attribute-based multi-dimensional scaling

> Research article (Computers in Human Behavior, 2020) · cited 94× · AI/ML

**Wikidata**: [openalex:W3093620554](https://www.wikidata.org/wiki/openalex:W3093620554)  
**Source**: https://4ort.xyz/entity/e-service-quality-and-e-retailers-attribute-based-multi-dimensional-scaling