# E-mail classification with machine learning and word embeddings for improved customer support

> Research article (Neural Computing and Applications, 2020) · cited 39× · AI/ML

**Wikidata**: [openalex:W2976662794](https://www.wikidata.org/wiki/openalex:W2976662794)  
**Source**: https://4ort.xyz/entity/e-mail-classification-with-machine-learning-and-word-embeddings-for-improved-customer-support