# E-Government as a Quality Improvement Tool for Citizens’ Services

> Research article (Procedia Engineering, 2017) · cited 48× · AI/ML

**Wikidata**: [openalex:W2647281603](https://www.wikidata.org/wiki/openalex:W2647281603)  
**Source**: https://4ort.xyz/entity/e-government-as-a-quality-improvement-tool-for-citizens-services