# Dynamics between social media engagement, firm-generated content, and live and time-shifted TV viewing

> Research article (Journal of service management, 2018) · cited 42× · AI/ML

**Wikidata**: [openalex:W2797865774](https://www.wikidata.org/wiki/openalex:W2797865774)  
**Source**: https://4ort.xyz/entity/dynamics-between-social-media-engagement-firm-generated-content-and-live-and-time-shifted-tv-viewing