# Dynamic customer churn prediction strategy for business intelligence using text analytics with evolutionary optimization algorithms

> Research article (Information Processing & Management, 2021) · cited 55× · AI/ML

**Wikidata**: [openalex:W3192497121](https://www.wikidata.org/wiki/openalex:W3192497121)  
**Source**: https://4ort.xyz/entity/dynamic-customer-churn-prediction-strategy-for-business-intelligence-using-text-analytics-with-evolutionary-optimization