# Driving Hospitality Frontline Employees’ Boundary-spanning Behaviors: A Social Exchange and Role Theory Perspective

> Research article (Journal of Quality Assurance in Hospitality & Tourism, 2021) · cited 24× · AI/ML

**Wikidata**: [openalex:W3125157173](https://www.wikidata.org/wiki/openalex:W3125157173)  
**Source**: https://4ort.xyz/entity/driving-hospitality-frontline-employees-boundary-spanning-behaviors-a-social-exchange-and-role-theory-perspective