# “Don’t Neglect the User!” – Identifying Types of Human-Chatbot Interactions and their Associated Characteristics

> Research article (Information Systems Frontiers, 2021) · cited 37× · AI/ML

**Wikidata**: [openalex:W4200404694](https://www.wikidata.org/wiki/openalex:W4200404694)  
**Source**: https://4ort.xyz/entity/dont-neglect-the-user-identifying-types-of-human-chatbot-interactions-and-their-associated-characteristics