# Do myriad e-channels always create value for customers? A dynamic analysis of the perceived value of a digital information product during the usage phase

> Research article (Journal of Retailing and Consumer Services, 2021) · cited 15× · AI/ML

**Wikidata**: [openalex:W3178556614](https://www.wikidata.org/wiki/openalex:W3178556614)  
**Source**: https://4ort.xyz/entity/do-myriad-e-channels-always-create-value-for-customers-a-dynamic-analysis-of-the-perceived-value-of-a-digital-informatio