# Dissatisfaction toward O2O websites: expectation disconfirmation and justice perspective

> Research article (Asia Pacific Journal of Marketing and Logistics, 2021) · cited 20× · AI/ML

**Wikidata**: [openalex:W3143843482](https://www.wikidata.org/wiki/openalex:W3143843482)  
**Source**: https://4ort.xyz/entity/dissatisfaction-toward-o2o-websites-expectation-disconfirmation-and-justice-perspective