# Disconfirmation Effect on Online Rating Behavior: A Structural Model

> Research article (Information Systems Research, 2017) · cited 187× · AI/ML

**Wikidata**: [openalex:W3123195011](https://www.wikidata.org/wiki/openalex:W3123195011)  
**Source**: https://4ort.xyz/entity/disconfirmation-effect-on-online-rating-behavior-a-structural-model