# Digital Disruption in Retailing and Beyond

> Research article (Journal of Service Management Research, 2020) · cited 20× · AI/ML

**Wikidata**: [openalex:W3093706471](https://www.wikidata.org/wiki/openalex:W3093706471)  
**Source**: https://4ort.xyz/entity/digital-disruption-in-retailing-and-beyond