# Dialogue History Matters! Personalized Response Selection in Multi-Turn Retrieval-Based Chatbots

> Research article (ACM Transactions on Information Systems, 2021) · cited 23× · AI/ML

**Wikidata**: [openalex:W3193685260](https://www.wikidata.org/wiki/openalex:W3193685260)  
**Source**: https://4ort.xyz/entity/dialogue-history-matters-personalized-response-selection-in-multi-turn-retrieval-based-chatbots