# Development of a patients’ satisfaction analysis system using machine learning and lexicon-based methods

> Research article (BMC Health Services Research, 2023) · cited 19× · AI/ML

**Wikidata**: [openalex:W4360610310](https://www.wikidata.org/wiki/openalex:W4360610310)  
**Source**: https://4ort.xyz/entity/development-of-a-patients-satisfaction-analysis-system-using-machine-learning-and-lexicon-based-methods