# Developing House of Quality by integrating top roof and side roof matrices and service TRIZ with a case study in banking services

> Research article (The TQM Journal, 2016) · cited 31× · AI/ML

**Wikidata**: [openalex:W2414509300](https://www.wikidata.org/wiki/openalex:W2414509300)  
**Source**: https://4ort.xyz/entity/developing-house-of-quality-by-integrating-top-roof-and-side-roof-matrices-and-service-triz-with-a-case-study-in-banking