# Determining value in a complex service setting

> Research article (Journal of Service Theory and Practice, 2015) · cited 47× · AI/ML

**Wikidata**: [openalex:W1515737418](https://www.wikidata.org/wiki/openalex:W1515737418)  
**Source**: https://4ort.xyz/entity/determining-value-in-a-complex-service-setting