# Designing Anthropomorphic Enterprise Conversational Agents

> Research article (Business & Information Systems Engineering, 2020) · cited 117× · AI/ML

**Wikidata**: [openalex:W3010906784](https://www.wikidata.org/wiki/openalex:W3010906784)  
**Source**: https://4ort.xyz/entity/designing-anthropomorphic-enterprise-conversational-agents