# Design characteristics and service experience with e-government services: A public value perspective

> Research article (International Journal of Information Management, 2024) · cited 24× · AI/ML

**Wikidata**: [openalex:W4401744825](https://www.wikidata.org/wiki/openalex:W4401744825)  
**Source**: https://4ort.xyz/entity/design-characteristics-and-service-experience-with-e-government-services-a-public-value-perspective