# Decoupling thinking in service operations: a case in healthcare delivery system design

> Research article (Production Planning & Control, 2017) · cited 26× · AI/ML

**Wikidata**: [openalex:W2594716987](https://www.wikidata.org/wiki/openalex:W2594716987)  
**Source**: https://4ort.xyz/entity/decoupling-thinking-in-service-operations-a-case-in-healthcare-delivery-system-design