# Data-driven strategies in operation management: mining user-generated content in Twitter

> Research article (Annals of Operations Research, 2022) · cited 30× · AI/ML

**Wikidata**: [openalex:W4281745568](https://www.wikidata.org/wiki/openalex:W4281745568)  
**Source**: https://4ort.xyz/entity/data-driven-strategies-in-operation-management-mining-user-generated-content-in-twitter